Use case
Whatever your industry or role, our goal is to make YOUR life easier first and then empower your organization.
Christophe G.
CIO in IT Transformation
We needed a clear, objective assessment before making any ERP decision
💡 ROI
- 60% time saved during workshops with business teams
- 25% ERP budget saved thanks to upfront preparation
- Bonus: rapid mapping of processes and tools
- Shared work with Executive Management to rethink the organization
Entry point
Christophe, a Transformation CIO, joined a well-established company at a critical turning point.
Declining competitiveness, an outdated service offering, heavy organizational structures, and aging technologies. The initial mission was clear: replace or evolve the company’s core, cross-functional ERP, which had become a major source of operational issues.
Client challenges
- An obsolete ERP with numerous undocumented modules and customizations accumulated over time, making maintenance unmanageable
- A service organization tightly coupled to tools and highly inefficient
- Field tools unsuited for real-time data capture, despite critical business needs for responsiveness
- Strong financial and time pressure: transform quickly to survive
- A clear understanding that transformation could not rely on IT alone
Elemate's proposed solution
Elemate supported Christophe and the IT department in rapidly mapping existing business processes, with a strong focus on tools in use, particularly the ERP:
Facilitation of business workshops with real-time, high-level process modeling
Annotation of processes with actual usage, pain points, and functional needs
Consolidated process maps and synthesis of business requirements
A higher-level perspective on real, underlying needs
Target-state design and contribution to ERP vendor RFP documentation
Immediate benefits and cross-functional impact
From the very first workshops, key outcomes emerged:
A clear view of tools in use versus obsolete systems
Improved understanding between IT and business teams, rebuilding trust
Encouraged introspection through formalization, sparking new ideas
A single, practical repository to capture improvement areas, risks, and threats
Strong interest from other departments, leveraging and enriching the work accros Quality (procedure formalization) and HR (job description enrichment)
Client ROI
- 60% time savings on workshops (duration, focus, frequency, validation, deliverables)
- Momentum driven by the Transformation CIO: a sustainable approach, accessible tools, and shared accountability
- Reuse of process modeling for other initiatives (reorganization, training, customer satisfaction) — everything is built on business processes
- One annual license pack amortized in one month: 20 people already saved one full day of work, meetings, and documentation
💡 Perpetual ROI: Elemate is paid for on one project, but keeps saving time and money on many others (HR, Quality, Training, Certification).
By investing in the capture and formalization of existing processes, Christophe launched a constructive, organization-wide initiative driven by IT.
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