Use case

Cut business process mapping time by 70%

A team of business consultants helped a major car company put in place an ERP transformation.They used Elemate to quickly and easily map out the necessary workflows. This allowed the client to implement the changes quickly and smoothly. 

Their Challenge

One of the five key goals was to establish a clear, comprehensive process map with all critical requirements before changing anything. 

Here are the challenges they were facing: 

• Scattered, outdated documentation with no unified format or source of truth
• Limited availability of internal staff for interviews or input
• No structured record of current system limitations, due to years of inconsistent tools and formats
• Consultants faced a massive volume of unstructured data to analyze and synthesize quickly
• Deliverables had to be clear and directly usable by software editors (no room for rework)
• High risk of costly iterations if the initial specs were unclear or incomplete

What was at stake 

All of these challenges meant that the company suffered from: 

Outdated ERP system slowing performance, driving up maintenance costs, and causing integration issues—internally and with customers

Process inefficiencies and errors increasing due to fragmented tools and local workaround solutions

Urgent need to roll out standardized processes and systems across international subsidiaries

Pressure to keep up with automation, AI-driven insights, and rising expectations around traceability and compliance

Lack of agility limiting the company’s ability to quickly adjust processes in response to market changes

Growing exposure to cyber threats due to aging infrastructure and unsupported systems

How we did it...

The consulting team chose Elemate because our solution is easy to use, instantly applicable, and scale seamlessly. It gave all three parties—consultants, the client, and the software editor—exactly what they needed in one simple, collaborative tool. Minimal effort. Maximum clarity. 

Here’s how we made it work:

Week 1 – The consultants quickly mapped the macro-level processes, then zoomed in on those directly impacted by the ERP project.

Month 1 – They conducted a series of focused, structured interviews with key business units to capture the as-is and gather precise requirements.

Live documentation in Elemate allowed them to instantly formalize conversations, validate understanding in real time, and connect input to broader organizational flows.

Month 2 – They consolidated the full as-is and designed the to-be state: a streamlined target organization aligned with the ERP’s capabilities.

The client validate this proposed target, creating alignment and ownership.

Months 3–9 – The software editor got direct access to a self-service, structured process documentation hub, combining business context and precise requirements—ready to use for configuration and scenario testing.

As implementation progressed, we enriched the documentation with the things that were put in place and the decisions the team made. This gave the company a “user manual” for future teams. 

By Month 12 (Go-live) – The client walked away with much more than slide decks: a living, up-to-date process knowledge base to support training, onboarding, and future improvements.

Major Impact, for all parties

Results at a Glance

🕑 50% less time spent in interviews with business teams

✂️ 70% reduction in effort to formalize workflows, SOPs, and process maps

🔁 Twice as fast to reach validated target design, with fewer iterations

Additional Wins

• Smoother change management through better engagement and clarity
• Reusable training and compliance-ready documentation created along the way
• A living map of tools, roles, responsibilities, and activities—finally centralized

How it changed their way of working

Transformation Results

💰 $500,000 saved thanks to a shorter, more efficient implementation

📈 10x ROI estimated across the project lifecycle

Within two years, our client successfully scaled the same methodology across five additional subsidiaries—reusing core models and existing documentation to accelerate deployment.

A powerful way to align the entire company across sites and stay ahead of the curve